Last updated 15th December 2025

Definitions

When we say, “we,” “our,” or “us,” we’re referring to Shash7 Pty Ltd, an Australian private company, our employees, directors, officers, affiliates, and subsidiaries.

When we say “you” or “your,” we are referring to the person or entity that’s registered with us to use the Mentionkit Services.

When we say “Terms,” we mean our Terms of Service, which includes our Privacy Policy.

When we say “Websites,” we mean our websites located at mentionkit.app, including all subdomains and sites associated with those domains, and other websites that we operate now and in the future.

When we say “Services,” we mean our Websites, Application Programming Interfaces (APIs), applications, our content, and various third-party services that make up Mentionkit.

When we say “Mentionkit,” we mean our Websites and Services collectively.

When we say “information,” we mean all of the different forms of data that you provide us and that we collect from you from your use of the Services, your software, and your devices.

About Mentionkit

Mentionkit is a digital platform owned and operated by us, Shash7 Pty Ltd (ABN 11 656 115 669), a company incorporated in Victoria, Australia.

General Rules

To use Mentionkit, you must:

Be at least thirteen (13) years of age.
Complete the registration process.
Provide current and accurate information.
Agree to these Terms.

And promise to follow these rules:

You are responsible for all content you provide and your activities on Mentionkit.
You will use Mentionkit in compliance with all applicable laws, rules, and regulations.
You will not use Mentionkit to solicit the performance of any activity which infringes our rights or the rights of others.
You will not use Mentionkit to upload, transmit, or otherwise distribute any objectionable content, as solely determined by us.
If you break any of your promises above or any of the rules in these Terms, we may terminate your account. Your actions may also subject you to legal consequences.

As long as you comply with our Terms of Service, we grant you a non-exclusive, non-transferable, limited privilege to use Mentionkit. Your use of Mentionkit is at your own risk.

Acceptance of Terms of Service

By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service and all other operating rules, policies, and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.

Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.

These Terms of Service apply to all users of the Services, including, without limitation, users who are contributors of content, information, and other materials or services, registered or otherwise.

Registration

To sign up for the Services, you must register an account. You must provide accurate and complete information and keep your account information updated.

To register, you must:

Not use any throwaway email provider to register (e.g. Mailinator). Throwaway emails are explicitly prohibited and using throwaway email providers is against Mentionkit’s Terms.
Provide a valid email address which can receive our communication emails.
Not use the name of another person with the intent to impersonate that person OR use the name of a person other than you without appropriate authorization.
Be solely responsible for the activity that occurs on your account, and for keeping your account password secure. You may never use another person’s user account or registration information for the Services without permission.
Notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security, or unauthorized use of your account.
Never publish, distribute, or post login information for your account. You will have the ability to delete your account, either directly or through a request made to one of our employees.

Refund Policy & Payment Terms

All payments made to Mentionkit are strictly non-refundable, including but not limited to:

Subscription fees (monthly, annual, or otherwise).
Partial periods of use (e.g. unused days in a billing cycle).
Downgrades, upgrades, and plan changes.
One-time fees, setup fees, add-ons, or usage-based charges.
Charges incurred due to failure to cancel before renewal.
Any promotional or discounted pricing.

To the maximum extent permitted by law:

We do not offer refunds of any kind, under any circumstances, once a charge has been processed.
This no-refund policy applies whether or not you actually use the Services during the subscription period.
We may, at our sole discretion, issue credits or extensions in exceptional situations, but we are not obligated to do so. Any such credit does not constitute a waiver of this no-refund policy.

In the event that we aren’t able to process recurring payment on your account (for example, due to card expiry, insufficient funds, or payment failure):

Your account may be disabled or placed in a restricted state.
We reserve the right to suspend or shut down your account and restrict access to the Services until payment is successfully processed.

Nothing in this section is intended to exclude any rights you may have under non-excludable consumer laws that apply to you.

Cancellation Policy

You are solely responsible for the proper cancellation of your account.

You may cancel your recurring billing cycle at any time from within your Mentionkit account settings (for example, via the billing or subscription page inside the app at mentionkit.app).
An email or phone request to cancel your account is not considered cancellation.
You will not be charged after cancellation takes effect on your account.

There is no cancellation fee. However:

Cancelling your account or subscription does not entitle you to any refund (full, partial, or pro-rated) for amounts already paid.
Upon cancellation or termination, your account may be immediately disabled.
Your remaining usage may be billed immediately in accordance with your plan or any additional usage terms.
Your account and information cannot be recovered once the account is closed. We retain the right to retain or delete data provided to us by you at our sole discretion, subject to applicable law and our Privacy Policy.

Intellectual Property Rights

Please read this section about IPR carefully. In these Terms, IPR means all copyright, trademark rights, patent rights, and design rights, whether registered or unregistered, and all other rights to intellectual property as defined under article 2 of the Convention establishing the World Intellectual Property Organization, and all rights to enforce any of the foregoing rights.

As between you and us, we own all IPR in Mentionkit (Our IPR) other than:

Content that you upload into Mentionkit that you own or that you have a right from a third party to use:
You may upload content that you own or that you have a right to use into Mentionkit. As between you and us, you own the IPR in all content that you upload into Mentionkit. You hereby grant us a non-exclusive, royalty-free, transferable, sublicensable licence to use that content in order to supply you with, and allow you to use, Mentionkit.

Citations, images, and paraphrasing may only be published elsewhere to a limited extent, and only if crediting the respective owners (Copyright Holders). Copyright Holders may reach out to us to request for content to be removed at: support@mentionkit.app.

When doing so, please provide the following information:

A description of the copyrighted work that you claim has been infringed, and any relevant further details (such as the title and date of publication, as applicable).
A description of where the material that you claim is infringing is located on our website (including a URL and screenshot).
Your address, telephone number, and email address so that we may get in contact with you.
A statement by you that you have a good faith belief that the disputed use of the copyrighted work is not authorised by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law.
A statement by you, made under penalty of perjury, that the notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.
An electronic or physical signature (which may be a scanned copy) of the copyright owner or the person authorised to act on behalf of the owner of the copyright interest.

You must indemnify us from all and any loss and damage that we suffer as a result of any third party claim that our possession or use of any IPR referred to in the paragraph above infringes the IPR of that third party.

We will indemnify you from all and any loss and damage that you suffer as a result of a third party claim that your use of Our IPR in accordance with these Terms infringes the IPR of any third party, except to the extent caused by your breach of these Terms.

You must not represent that you own any of Our IPR. You may only use Our IPR in order to operate your Mentionkit account.

You must not directly or indirectly do anything that would or might invalidate, jeopardise, limit, interfere with or put in dispute Our IPR and you must not do or authorise the commission of any act that would or might invalidate or be inconsistent with our (or our licensors’) ownership of Our IPR.

You hereby assign to us all IPR in all and any comments in connection with Mentionkit and any requests for new Mentionkit features that you may make or suggest regarding them (each, an Improvement Suggestion). Each such Improvement Suggestion becomes our sole and exclusive property. This assignment is effective when you disclose the Improvement Suggestion to us including under section 197 of the Copyright Act 1968 (Cth) and in equity. You also hereby consent to the infringement of any Moral Rights (as that term is defined in the Copyright Act 1968 (Cth)) that you may have in each Improvement Suggestion by us and by any third parties who we authorise.

What You Cannot Do with Mentionkit

You must not:

Use Mentionkit to violate all or any legal rights of any person or other entity in any jurisdiction.
Use Mentionkit to develop a product or service that competes with Mentionkit.
Use Mentionkit to modify, copy, prepare derivative works of, decompile or reverse engineer any content or software contained in Mentionkit, except to the extent this paragraph is not permitted under non-excludable applicable law.
Sell, license or exploit for any commercial purposes, any third-party owned IPR that you obtain from Mentionkit, except where you otherwise have the consent of the owner of the IPR therein to do so.
Sell, license or exploit for any commercial purposes any of Our IPR.
Resell access to Mentionkit or to any of the functionality made available in Mentionkit.
Use any scraper, robot, spider, crawler or other automated device to copy any part of, or content on, Mentionkit.
Use Mentionkit in relation to crimes such as theft and fraud.
Use Mentionkit in breach of laws relating to the protection of copyright, trade secrets, patents or other IPR and laws relating to spam or privacy.
Introduce malicious programs into our network or servers (e.g., viruses, worms, Trojan horses, e-mail bombs).
Allow use of your Mentionkit account by any other person.
Use another person’s name, username or password or otherwise attempt to gain access to someone else’s Mentionkit account.
Use Mentionkit to make fraudulent offers of goods or services.
Use Mentionkit to carry out security breaches or disruptions of network communications.
Use Mentionkit to execute any form of network monitoring which will intercept data not intended for you.
Send unsolicited email messages through or to users of Mentionkit in breach of applicable law.
Use Mentionkit to create, store, disclose or transfer content that is unlawful, harmful, obscene, an infringement of third party IPR, harassing or offensive.
Use Mentionkit to send any form of harassment via email, or any other form of messaging, whether through language, frequency, or size of messages.
Use Mentionkit in breach of any person’s privacy (such as by way of identity theft or “phishing”).

Compliance with These Terms

If a party breaches any of these Terms, the other party may notify that party in writing that it requires it to rectify the breach.

If the notified party:

Fails to rectify a breach that is remediable within 7 days of receiving the notice; or
Commits a breach that is not remediable,

then, without limiting any other rights or remedies available at law or in equity, the non-breaching party may suspend or terminate access to Mentionkit (in whole or in part) and/or seek any other remedies available to it.

Laws That Apply

These Terms are governed by the laws in force in Victoria, Australia.

You and we each irrevocably submit to the non-exclusive jurisdiction of the courts located in Victoria in relation to any proceedings or disputes concerning Mentionkit or these Terms.

General

Severability:
If any part of these Terms is deemed invalid by a court of competent jurisdiction, the remainder of these Terms is still enforceable.

Relationship:
No employment, joint venture or partnership relationship is formed by these Terms.

Entire Agreement:
These Terms are the entire agreement between you and us about its subject matter and supersede all other proposals, arrangements, representations and agreements between you and us about its subject matter.

Currency:
All references to currency, monetary values, “dollars” or “$” in these Terms and on our website at mentionkit.app are to US dollars, unless expressly stated otherwise.

Mentionkit

Operational

Terms & Conditions